01 Information We Collect

As a wholesale trading business dealing in textiles, clothing, and footwear, we collect information necessary to process orders, maintain business relationships, and comply with Indian statutory requirements.

Information you provide directly:

• Business name, proprietor/authorised person's name, and contact details (phone, email, address)
• GSTIN (GST Identification Number) for B2B invoicing and tax compliance
• PAN details where required under Indian tax laws
• Bank account details for payment settlement purposes
• Product enquiry details, order specifications, and purchase preferences
• Communications sent to us via phone, email, or in person

Information collected automatically (if applicable via our website):

• IP address and browser type for security and analytics
• Pages visited and time spent, to improve our online presence

02 How We Use Your Information

We use collected information solely for legitimate business purposes:

• Processing and fulfilling wholesale orders for textiles, fabrics, yarn, household linen, clothing, floor coverings, and sportswear
• Generating GST-compliant tax invoices as required under the Goods and Services Tax Act, 2017
• Communicating order status, delivery details, and product availability
• Maintaining accurate accounting and financial records
• Responding to enquiries and providing quotations
• Complying with legal, regulatory, and statutory obligations applicable to wholesale trade in India
• Preventing fraud and ensuring the security of transactions

03 Information Sharing & Disclosure

Ashish Agency does not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share information only in the following circumstances:

• Legal Compliance: When required by law, court order, or government authority, including GST authorities, Income Tax Department, or other regulatory bodies under Indian law
• Logistics & Delivery Partners: Shipping address and contact details shared with logistics providers solely for order delivery
• Banking & Payment Processing: Financial details shared with banks or payment processors to complete transactions securely
• Professional Advisors: With auditors, legal counsel, or accountants bound by confidentiality obligations

04 Data Retention

We retain your business information for as long as necessary to fulfil the purposes described in this policy and to comply with applicable legal obligations:

• GST invoices and transaction records: minimum 8 years as required under GST law
• General business correspondence: up to 3 years after last interaction
• Order and delivery records: 5 years for dispute resolution purposes

05 Security of Your Information

We implement appropriate physical, administrative, and technical safeguards to protect your information against unauthorized access, loss, or misuse:

• Business records are maintained securely at our registered premises in Udhna, Surat
• Digital records are password-protected and accessible only to authorised personnel
• Financial information is handled only through authorised banking channels
• We do not store sensitive financial credentials (e.g. full bank account numbers) beyond immediate transaction requirements

06 Your Rights

As a business partner or individual interacting with Ashish Agency, you have the right to:

• Request access to the personal or business information we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to our legal retention obligations
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us at the address provided in Section 10.

07 Business Enquiries & Communications

When you contact us for wholesale enquiries — whether for textiles (NIC 46411), yarn, household linen, clothing, floor coverings, or sportswear — we may retain your contact details and enquiry information to respond and to follow up on potential orders. We will not use these details for unrelated marketing without your consent.

08 GST & Tax Records

As a GST-registered entity (GSTIN: 24AAVFA0811G1ZQ), we are legally required to collect and maintain your GSTIN for all B2B transactions and to submit GST returns to the Government of India. This data is handled strictly in accordance with the Goods and Services Tax Act, 2017, and related rules and notifications.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or best practices. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your data, please reach out to us:

• Business Name: Ashish Agency
• Address: Ground Floor, Plot No. 10, Lalwala Compound, Bamroli Road, Udhna, Surat, Gujarat – 394210
• GST No.: 24AAVFA0811G1ZQ

01 Definitions

• "Ashish Agency" / "Seller" / "We" refers to the wholesale trading entity registered under GSTIN 24AAVFA0811G1ZQ, located at Ground Floor, Plot No. 10, Lalwala Compound, Bamroli Road, Udhna, Surat, Gujarat – 394210.
• "Buyer" / "Customer" refers to any retailer, trader, institution, or individual placing a wholesale order with Ashish Agency.
• "Products" refers to textiles, fabrics, yarn, household linen, articles of clothing, floor coverings, tapestry, and sports clothing supplied by us under NIC 46411.
• "Order" refers to any purchase request confirmed in writing (invoice, purchase order, or verbal/telephonic agreement followed by payment).

02 Scope of Business & Products

Ashish Agency operates as a wholesale trader (NIC Code: 46 → 4641 → 46411) and supplies the following product categories:

• Textiles and fabrics (woven, knitted, synthetic, natural fibre)
• Yarn and thread (industrial and commercial grade)
• Household linen (bed linen, towels, curtains, pillow covers)
• Ready-made garments and articles of clothing
• Floor coverings (rugs, carpets, mats)
• Tapestry and decorative textile items
• Sports and athleisure clothing

All transactions are wholesale (bulk) in nature. Retail sales may be accommodated at our discretion but are subject to applicable minimum order quantities (MOQ).

03 Orders & Acceptance

An order is considered confirmed only upon:

• Written or verbal agreement on product specifications, quantity, and price; and
• Receipt of advance payment (where applicable) or a mutually agreed credit arrangement

Ashish Agency reserves the right to decline any order at its discretion, including due to stock unavailability, credit concerns, or regulatory restrictions. Order cancellations by the Buyer after confirmation may be subject to restocking or handling charges.

04 Pricing & Payment Terms

• All prices are quoted exclusive of GST unless explicitly stated otherwise
• Prices are subject to change without prior notice in response to market conditions, raw material costs, or supplier pricing changes
• Standard payment terms: full payment before dispatch, unless a credit arrangement has been formally agreed in writing
• For credit customers, payment is due within the agreed credit period (typically 30 days from invoice date)
• Late payments may attract interest at 18% per annum from the due date
• Accepted payment modes: NEFT/RTGS, UPI, cheque (subject to clearance), or cash (within limits prescribed by applicable law)

05 GST & Taxation

Ashish Agency is registered under the Goods and Services Tax Act, 2017 with GSTIN 24AAVFA0811G1ZQ.

• GST will be charged as applicable on all taxable supplies per the prevailing GST rates for textile and apparel categories
• Buyers must provide their valid GSTIN for B2B transactions to claim Input Tax Credit (ITC)
• Any errors in GSTIN provided by the Buyer that affect ITC claims are the sole responsibility of the Buyer
• Tax invoices will be issued in compliance with GST invoicing rules and will include all mandatory fields
• E-Way Bills will be generated for applicable inter-state or high-value intra-state consignments as per GST rules

06 Delivery & Risk of Loss

• Delivery timelines are estimates and may vary based on stock availability, logistics, and force majeure events
• Risk of loss or damage to goods passes to the Buyer upon handover to the transporter or upon delivery to the Buyer's premises (as applicable)
• Ashish Agency is not liable for delays or damage caused by third-party logistics providers
• For "ex-works" or "ex-warehouse" deliveries from our Udhna, Surat premises, the Buyer is responsible for arranging and bearing the cost of transport
• Freight charges, if borne by Ashish Agency, will be added to the invoice

07 Inspection, Returns & Claims

The Buyer is responsible for inspecting goods upon receipt. Claims for shortages, damage, or quality defects must be:

• Reported in writing within 48 hours of delivery for visible defects or shortages
• Reported within 7 days of delivery for hidden defects that could not have been reasonably discovered upon initial inspection

Returns are accepted only for goods that are:

• Defective due to a manufacturing or supply error on our part
• Accompanied by the original invoice and in original packaging/condition
• Pre-approved by Ashish Agency before return dispatch

Returns due to change of mind, market fluctuations, or buyer's order errors will not be accepted. Credit notes or replacements will be issued at our sole discretion for accepted return claims.

08 Product Quality & Warranty

All products supplied by Ashish Agency are sourced from established manufacturers and meet standard wholesale trade quality norms. However:

• Natural variations in colour, texture, and weave inherent to textile products are not considered defects
• Fabric shade variations between different lots/batches are industry-standard and not grounds for rejection
• We provide no additional warranty beyond standard merchantable quality applicable to wholesale textile trade in India
• Branded or licensed products are subject to the respective manufacturer's warranty terms

09 Limitation of Liability

To the maximum extent permitted by applicable law:

• Ashish Agency's total liability for any claim shall not exceed the invoice value of the specific goods in dispute
• We shall not be liable for indirect, consequential, or special damages including loss of profits, loss of business opportunity, or reputational harm
• We are not liable for losses arising from the Buyer's misuse, improper handling, or storage of our products

10 Intellectual Property

All trade names, branding, product imagery, and content associated with Ashish Agency are our proprietary assets. Buyers may not reproduce, distribute, or use our brand materials without prior written consent. Products supplied may carry third-party brand labels; all respective intellectual property rights belong to those brand owners.

11 Force Majeure

Ashish Agency shall not be held liable for failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: natural disasters, floods, fires, riots, strikes, government actions, pandemics, import/export restrictions, or disruptions in the textile supply chain in Surat or Gujarat.

12 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising from transactions with Ashish Agency shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat.

Parties shall endeavour to resolve disputes amicably through negotiation in the first instance. If unresolved within 30 days, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with Surat as the seat of arbitration.

13 Amendments

Ashish Agency reserves the right to modify these Terms & Conditions at any time. Updated terms will be effective upon publication. Continued business dealings after such updates constitute acceptance of the revised terms. Buyers are encouraged to review these terms periodically.

14 Contact Information

For any queries regarding these Terms & Conditions, please contact:

• Business Name: Ashish Agency
• Address: Ground Floor, Plot No. 10, Lalwala Compound, Bamroli Road, Udhna, Surat, Gujarat – 394210
• GST No.: 24AAVFA0811G1ZQ
• Industry: Wholesale of Textiles, Clothing & Footwear (NIC 46411)